HP ENVY 17-j020us Quad Edition Notebook PC

Seems to work well enough..some setup issues, and on line support didn't seem to be very knowledgeable about the product. Works well now, though.

Review about HP ENVY 17-j020us Quad Edition Notebook PC

I have an HP Envy dv7. After it actually began smoking and then powered off (and has not powered on again), it took 5 HP support staff and 3 days of conversations before they agreed that it was even broken. It has now been over 3 weeks when they told me they would have my laptop back to me in 5 business days, and now they are saying it will be at least 4 more weeks until they can return the laptop. Dell and newegg have very good return policies and support services go to [...] or [...]if you are looking for a laptop.
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Features:

• Intel Core™ i7-4700MQ with Intel HD Graphics 4400 (2.4GHz, 6 MB cache)
• 8 GB DDR3, 1024 GB 5400 rpm Hard Drive, Beats Audio
• Windows 8, 17.3-Inch Screen, Intel HD graphics 4600, SuperMulti DVD burner
• 802.11b/g/n, Bluetooth, Intel Smart Connect Technology support, WiDi
• HP TrueVision HD Webcam with integrated dual array digital microphone